Role overview
What you'll be stepping into
The Head of BI & Analytics owns SafeBoda's end-to-end data function from infrastructure and governance through to analytics strategy and organisational capability. This is a strategic leadership role responsible for ensuring that the business operates with real-time visibility, rigorous data quality, and the analytical capability to make confident decisions at every level. The role spans technical architecture, team development, executive insight delivery, and the embedding of a data-driven culture across Uganda and Kenya markets.
Key Responsibilities:
Data Governance: Establish and enforce the enterprise governance framework: data classification, access controls, pipeline versioning, documentation standards, and quality monitoring.
Analytics Strategy: Own the multi-year BI and analytics roadmap, aligned to business objectives across ride-hailing and fintech verticals. Manage delivery against OKR and SLA frameworks.
Executive Insight: Develop analyses and KPI frameworks providing real-time business visibility. Translate complex findings into clear, decision-ready narratives for C-level audiences.
Cross-Functional Partnership: Embed data into decision-making workflows across Marketing, Operations, Finance, and Product. Ensure all departments are operating with data-informed strategies.
Data Infrastructure: Architect and maintain the company's data platform including but not limited to ETL pipelines, data warehouse, and server environment.
Team & Capability Development: Lead and develop a team of data professionals. Design and deliver internal data literacy programmes that build analytical capability across the wider organisation.
Qualifications & Key Competencies
A graduate degree, MBA.or equivalent in a quantitative field such as engineering, mathematics, statistics,
6+ years of professional experience with at least 3 years in a data leadership role, ideally within a high-growth technology or fintech environment.
Hands-on proficiency with SQL, Python, and at least one major BI platform (Power BI, Tableau, Metabase, or equivalent).
Prior management and team-building experience necessary. Proven business strategy and consulting experience - you can navigate ambiguity, juggle multiple tasks, think independently, and problem-solve in a structured manner.
Data analytics expertise with a passion for quantitative analysis.
Knowledge of software packages for data analysis is a plus. Be an Excel whizz and be comfortable modeling and manipulating data.
Proven ability to work well across different teams and get things done.
Live the SafeBoda values, represent the company in everything you do, and constantly fly the flag.
Key Competencies
Leadership and Team Management: Ability to lead and manage a diverse team of data professionals, fostering a collaborative environment.
Strategic Thinking: Skilled in aligning BI and analytics strategies with overall business goals and objectives.
Advanced Data Analysis and BI Tools: Expertise in advanced data analysis, BI tools, and analytics software.
Data-Driven Decision Making: Proficiency in using data to drive strategic decisions and improve business outcomes.
Strong Business Acumen: Deep understanding of the business sector, market trends, and customer needs.
Effective Communication: Ability to communicate complex data insights clearly to stakeholders at all levels.
Problem-Solving Skills: Skilled in identifying and solving complex business challenges using data.
Technical Knowledge: Understanding of data architecture, database systems, and data governance principles.
Innovation and Continuous Improvement: Commitment to innovation in BI technologies and methodologies, and to continually improving data processes.
Change Management: Experience in managing change, particularly in guiding an organization to be more data-driven.
Benefits
A supportive team environment with mentorship from SafeBoda leadership
Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa
Competitive salary
Health insurance
SafeBoda wallet credits for transport
Company Values
Community: Community drives us. We treat every driver, staff member, and customer with respect, knowing that together, we are stronger.
Safety: We stand for safety. We protect our drivers and passengers.
Innovation: We challenge the status quo and create smart, practical solutions that make everyday life simpler and safer
Transparency: We are open-minded and candid, openly sharing our opinions without fear of judgment. We actively seek feedback on our product and performance to continuously improve.
Integrity: We earn trust by staying true to our values, holding ourselves to the highest standards, and delivering on our promises.
Collective Commitment: Everyone is encouraged to disagree while a decision is being made. However, once a decision has been made, everybody must commit to it. “I agree, and I commit, I disagree, and I commit
How to apply