Role overview
What you'll be stepping into
Key Responsibilities
Assist with installing and configuring server software and hardware under supervision.
Support in managing network servers and technology tools, learning from senior administrators.
Help in setting up accounts for new ACE HPC users as guided by the systems team.
Provide first-line technical support to ACE HPC users and escalate issues when needed.
Monitor system performance and support maintenance tasks alongside senior staff.
Participate in troubleshooting system issues and outages as part of the support team.
Assist in implementing security measures, including access controls, backups, and firewalls.
Contribute to upgrading systems with new releases and models, under staff supervision.
Learn and develop expertise in training staff on new technologies (e.g., Slurm), with mentorship.
Help build and maintain internal documentation, including wikis, manuals, and IT policies.
Attend cyberinfrastructure and change request meetings for exposure and note-taking.
Provide IT technical support during workshops, assisting bioinformatics lecturers and trainers.
Undertake other assigned duties, contributing to the smooth operation of ACE systems and activities.
Academic Qualifications
Bachelor’s degree in computer science or a Bachelor’s degree in software engineering from a recognized institution
Person Specification
A recent graduate (within the last year) with a Bachelor of Science in Software Engineering, Computer Science, or a related field from a recognized institution.
Proficient in Linux/Unix and Python programming languages.
Knowledge of R and JavaScript programming languages.
Knowledge of operating systems, specifically Windows and Linux.
Familiarity with server hardware.
Familiarity with cloud computing platforms such as Google Cloud Platform (GCP) and AWS.
Understanding of networks, including Local Area Networks (LAN) and Wide Area Networks (WAN).
How to apply