Role overview
What you'll be stepping into
KEY JOB FUNCTIONS AND RESPONSIBILITIES
1. Database Development and Management
Develop, maintain, and secure an efficient centralized database for project information.
Consolidate participant and programme databases and ensure regular updating, cleaning, validation, and maintenance.
Establish database management protocols, procedures, and standards.
Ensure appropriate data security, confidentiality, and compliance with applicable data protection requirements.
Maintain accurate, reliable, accessible, and well-organized project information.
2. Data Collection and Analysis
Support the design and implementation of data collection tools and systems for programme monitoring.
Ensure accurate, complete, consistent, and timely data collection, entry, cleaning, and analysis.
Analyse programme data to identify trends, gaps, and insights that support project implementation and decision-making.
Generate reports, tables, dashboards, and data visualizations for programme monitoring and management.
3. System Integration and Maintenance
Integrate different data sources and facilitate seamless data flow within the MIS.
Regularly maintain, update, and troubleshoot MIS systems to ensure efficient operation.
Provide technical support to staff on database and MIS-related issues.
Ensure MIS platforms are accessible, user-friendly, secure, and responsive to programme information needs.
4. Training and Capacity Building
Train project staff in data collection, entry, management, analysis, and effective use of MIS systems.
Develop user guides, training materials, and other resources to improve staff understanding of data systems.
Conduct regular capacity-building sessions to strengthen staff data-management and analysis skills.
Provide ongoing technical guidance and support to MIS users.
5. Monitoring, Data Quality and Reporting
Monitor data quality and implement appropriate data quality assurance and validation measures.
Ensure project data is consistent with the programme's Monitoring, Evaluation, Accountability and Learning (MEAL) frameworks.
Conduct routine data checks, cleaning, validation, and reconciliation.
Prepare regular reports, summaries, dashboards, and analytical outputs from MIS data.
Provide accurate information required for internal management, programme monitoring, and donor reporting.
6. Collaboration and Communication
Work closely with the MEAL team to ensure that data systems and processes are aligned with programme objectives.
Collaborate with programme teams and other staff to understand and meet their data and reporting needs.
Support programme teams to use data effectively for planning, implementation, monitoring, and decision-making.
Participate in team meetings and provide regular updates on MIS activities, data quality, system performance, and emerging data-related challenges.
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
The ideal candidate should possess:
A Bachelor's Degree in Information Systems, Computer Science, Statistics, or a related field.
At least 3 years of experience in database management, MIS, data management, or a related position.
Proficiency in database systems such as SQL and MS Access.
Strong data-analysis skills using tools such as Microsoft Excel, SPSS, and STATA.
Good understanding of data protection, privacy, security, and compliance standards.
Excellent analytical, critical-thinking, and problem-solving skills.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Ability to train, mentor, and build the capacity of staff in data management and MIS use.
DESIRED QUALIFICATIONS AND EXPERIENCE
The following will be an added advantage:
Experience working in the humanitarian or development sector, particularly in Monitoring and Evaluation.
Familiarity with Monitoring, Evaluation, Accountability and Learning (MEAL) frameworks.
Experience managing online/mobile data-collection platforms such as:
ComCare
ODK
KoboToolbox
Experience with data visualization and business intelligence tools such as Tableau and Power BI, including integration with SharePoint sites.
Knowledge of programming languages such as VBA, Java, or C, particularly R or Python for data analysis.
Understanding of mainstreaming principles, including:
Gender
Disability inclusion
Safeguarding
Child protection
CORE COMPETENCIES
The MIS Officer should demonstrate strong capability in:
Database management and data integrity
Data cleaning, validation, and quality assurance
Data analysis and visualization
MIS development and system maintenance
Digital data collection systems
Reporting and dashboard development
Data protection and confidentiality
Problem-solving and technical support
Staff training and capacity building
Teamwork and stakeholder collaboration
Organization, accuracy, and attention to detail
How to apply