Role overview
What you'll be stepping into
4G Capital is a financial technology company operating in Kenya and Uganda. The organisation provides unsecured working-capital loans and business training to micro and small businesses, helping entrepreneurs access financing and develop the knowledge needed to grow their businesses.
Through mobile money, technology-driven lending systems and data-led credit assessment, 4G Capital supports financial inclusion and business development.
About the Internship
4G Capital is seeking motivated and results-oriented Sales and Collections Interns to support customer acquisition, loan sales and timely loan repayment across Uganda.
Successful candidates will help identify potential customers, assess their suitability for credit, maintain relationships with borrowers and support responsible loan portfolio management. They will also help entrepreneurs improve their financial management and business planning skills.
The internship lasts one month and provides a stipend. A subsequent employment contract may be offered, subject to confirmation of the internship.
Key Responsibilities
Loan Origination and Sales: Identify potential customers, generate leads, conduct due diligence and provide business training in financial management and business planning.
Collections and Portfolio Management: Follow up on loan repayments, maintain regular communication with clients and address repayment discrepancies promptly.
Default Management: Handle overdue accounts professionally, escalate cases when necessary and negotiate appropriate repayment plans.
Relationship Management: Build and maintain relationships with customers, referral partners and other stakeholders throughout the lending process.
Risk and Credit Management: Follow credit policies and standard operating procedures, comply with applicable regulations and assess potential credit risks.
Market and Product Knowledge: Monitor market conditions, industry developments and competing products to support customer acquisition and effective portfolio management.
Qualifications and Requirements
Applicants should demonstrate the following:
At least 1–2 years of experience in sales and collections, preferably within a financial institution.
A proven record of meeting or exceeding sales targets.
A good understanding of loan products, credit analysis and risk management principles.
Strong communication, negotiation and relationship-management skills.
Integrity, professionalism and commitment to following standard operating procedures.
A genuine interest in financial inclusion and supporting small-business growth.
Willingness to work in different locations across Uganda, including underserved regions.
Note: The original advert mentions relocation outside Nairobi, which appears inconsistent with the Uganda-based vacancy. Applicants should confirm the applicable deployment locations with the employer.
Required Skills
Must-have skills
Communication
Sales
Interpersonal skills
Desirable skills
Time management and punctuality
Active listening
Field operations
Why Join 4G Capital?
Purpose-driven work: Contribute to financial inclusion and the growth of small businesses.
Professional development: Gain practical experience and develop sales, collections and customer-management skills.
Collaborative environment: Work with a team focused on supporting entrepreneurs and achieving shared goals.
Performance-related opportunities: The advert refers to compensation and potential performance bonuses, subject to the employer’s applicable terms.
How to apply