Role overview
What you'll be stepping into
Unifi is a leading African financial services company providing convenient personal loans through digital, mobile, and branch channels. Operating in Uganda, Zambia, Kenya, South Africa, and Tanzania, the company leverages technology, data analytics, and customer-focused service to expand access to credit across the continent.
Job Summary
Unifi is seeking a strategic and hands-on Special Projects Lead to work closely with the Country Manager in driving business growth, operational efficiency, and organizational scalability. The successful candidate will lead cross-functional initiatives, resolve complex business challenges, improve processes, and oversee strategic projects across multiple departments.
Key Responsibilities
Plan, execute, and monitor special projects, ensuring timely delivery and compliance with established quality standards.
Work with senior management to align project objectives, deliverables, and milestones with the company's strategic priorities.
Coordinate cross-functional teams to ensure effective collaboration and successful project implementation.
Identify operational risks, develop mitigation strategies, track progress, and recommend corrective actions where necessary.
Lead strategic initiatives across marketing, customer activations, client retention, technology, and product development.
Drive projects aimed at improving debt collection performance and operational effectiveness.
Partner with the Human Resources team to implement key people-related initiatives.
Support management in identifying and addressing regulatory risks affecting business operations.
Provide regular project updates, performance reports, and progress assessments to relevant stakeholders.
Qualifications and Requirements
An honours degree in Engineering or Finance.
Strong organizational and project management skills, with the ability to influence stakeholders and deliver measurable results.
Excellent analytical and problem-solving abilities, with a commitment to continuous improvement.
Strong communication and interpersonal skills, including the ability to work effectively with teams and stakeholders at all organizational levels.
High attention to detail and the ability to translate complex or ambiguous business problems into structured, practical solutions.
Sound judgment, decisiveness, and the confidence to challenge existing approaches constructively.
Adaptability, curiosity, and willingness to experiment, learn, and adjust strategies based on evidence.
Ability to thrive in a fast-paced, evolving business environment.
A practical, hands-on approach to project delivery and operational problem-solving.
How to Apply
Qualified candidates should submit their applications through Unifi's official recruitment portal.
Application Link: https://unifi.simplify.hr/Vacancy/Apply/kfbgka
Deadline: 23 October 2026.
Applicants are encouraged to apply before the closing date and review the official vacancy page for any additional application instructions.
How to apply