Role overview
What you'll be stepping into
Business Banker
Department: Mortgage & Consumer Banking
Reports to: Branch Manager
Key Responsibilities
Acquire new SME/business customers and grow the branch business portfolio.
Provide quality relationship management and customer service.
Receive and verify customer documentation for accounts, loans, and other banking services.
Manage credit and operational risks during account opening and loan processing.
Monitor loan portfolios, pre-NPL accounts, and recovery activities.
Drive lending, deposits, transaction volumes, fees, commissions, and interest-income growth.
Participate in branch credit committees and support portfolio quality.
Provide financial and business advisory support to customers.
Resolve customer queries and ensure efficient turnaround of transactions.
Requirements
Bachelor’s Degree in Business Studies or a related field.
At least 2 years’ sales experience in branch business banking.
Knowledge of business banking products, credit principles, and risk management.
Understanding of financial statements.
Strong numeracy, credit analysis, financial analysis, communication, and advisory skills.
Strong interpersonal and relationship-management abilities.
How to apply