Role overview
What you'll be stepping into
Stanbic Bank Uganda is seeking an Experience Designer to create high-quality, user-centred design solutions that contribute to successful digital products and services.
The successful candidate will apply design principles, user research, and product insights to develop intuitive, accessible, and visually consistent experiences across web and mobile platforms. The role will work closely with product managers, developers, Solution SMEs, and other designers within agile teams.
Key Responsibilities
Translate user needs and business requirements into intuitive, accessible, and effective design solutions.
Understand product objectives and ensure design outputs align with broader business and customer goals.
Develop and deliver user-centred designs for web and mobile platforms, ensuring usability, accessibility, and consistency with established design methodologies.
Collaborate with product managers, developers, and other stakeholders to ensure designs are technically feasible, aligned with product requirements, and implemented effectively.
Create high-fidelity prototypes and interactive designs to communicate design concepts, workflows, and user interactions.
Gather and incorporate user feedback and stakeholder input to continuously refine and improve designs.
Develop clear, engaging, and visually consistent interfaces in line with brand, design system, technology, and accessibility standards.
Apply established design systems and guidelines to deliver consistent experiences across platforms.
Contribute to the maintenance, evolution, and improvement of the organisation's design system.
Participate throughout the full product lifecycle, from understanding business objectives through product development and improvement.
Consider budget constraints, scalability, and future business needs when developing design solutions.
Identify challenges within existing products and contribute to solutions that improve customer and business outcomes.
Establish effective working relationships with team members and stakeholders to facilitate information sharing and collaboration.
Work closely with Solution SMEs, developers, and other designers within agile squads to support successful product delivery.
Qualifications and Experience
Applicants should have:
A First Degree in Design Studies, Information Studies, or a related field.
3–4 years of demonstrated professional experience in the relevant area of specialisation.
Ability to analyse statistics and other data, interpret and evaluate findings, and prepare reports and presentations for stakeholders.
Ability to apply appropriate methodologies for understanding and mapping customer journeys.
Knowledge of when and how to develop and use customer personas to support design and product development.
Strong understanding of user-centred design principles and product development processes.
Technical Competencies
The successful candidate should demonstrate knowledge and skills in:
Client Journeys and Personas.
Data Analysis.
Effective Design.
Product and Services Knowledge.
Requirements Gathering and Management.
Research and Information Gathering.
Service Management Processes.
Behavioural Competencies
Candidates should demonstrate the ability to:
Check and validate information carefully.
Develop and maintain professional expertise.
Document facts accurately and effectively.
Embrace change and adapt to evolving requirements.
Establish strong professional relationships and rapport.
Examine and interpret information critically.
Generate creative and practical ideas.
Interact effectively with people across different teams and stakeholder groups.
How to apply