Role overview
What you'll be stepping into
To maintain safe and secure environment for patients, caretakers and employees by patrolling and monitoring hospital premises.
KEY RESPONSIBILITIES
Reporting Function
Records entry & exit of hospital vehicles, visitors, patients and employees coming in and out of the hospital during work hours available.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; and restraining trespassers. Screens persons and baggage for unauthorized items. Directs patients, relatives, and other visitors to the reception and /or outpatients, diagnostic center and wards.
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Traffic Flow Control
Controls traffic by directing drivers, and opens gates for incoming and outgoing traffic.
Customer Care Function
Observe good customer care when dealing with people.
Answers telephone calls promptly and gives assistance to callers.
Patrolling
Obtains help by sounding alarms.
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; and permitting entry. Watches and monitors hospital grounds and property.
Safety and Control Function
Jobs
Maintains environment by monitoring and setting building and equipment controls.
Maintains the organization's stability and reputation by complying with legal requirements.
Maintenance of Security Equipment
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; and evaluating new equipment and techniques.
Contributes to team effort by accomplishing related results as needed.
Continuing Professional Development Activities
Identifies and pursues continuing professional development activities in line with their position and maintains professional records that provide evidence of activities completed.
Works with one’s supervisor to guide in mentorship and coaching for continual professional growth.
Occupational Health & Safety Function
Pediatrics
Following & complying with H&S policies, processes & applying them to your own work activities, including using/wearing Personal Protective Equipment as required.
Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.
Spiritual Ministry
Participates in the hospital's Spiritual Ministry Programs
Attend Chapel and departmental bible studies (depending on weekly schedule)
Punctuality and Attendance
Report to work as scheduled.
Report to work on time as per schedule.
Participation in Meetings
Travel Guides & Travelogues
Attend and participate in department meetings as scheduled
Attend and participate in general co-workers’ meetings as scheduled.
Other Duties:
Please note that this position description is not intended to cover every task required of the co-worker. Duties, responsibilities, and activities may change at any time, with or without notice, as directed by the Spiritual Ministry leadership.
Education / Experience Requirements:
Completed certificate in Security training from a reputable school/security firm is an added advantage
Education level between S1-S6
Must have work experience in security of at least one to three years
Must have no criminal record.
Must possess basic knowledge about firefighting and communication devices
Must be able to think clearly during emergency and urgent situations
Must have good communication and interpersonal skills
Ability to handle or process confidential documents or material in an appropriate manner
Ability to read, write and speak English and one other language
Ability to work under minimal supervision
Ability to learn new security practices as may be needed
Ability to work both night and day shifts
Must be in a good physical and mental state
Must be safety-conscious
Proficiency in Microsoft Office products.
How to apply