Role overview
What you'll be stepping into
Provide administrative and execution support for internal and external communication initiatives of the Bank across all media channels and digital platforms, while supporting effective stakeholder communications and reporting.
Key Result Areas:
• Provide first-level support and coordination for all the Bank’s communications with media houses, digital platforms, marketing and communications agencies, and other prospective marketing partners and suppliers.
• Write, edit, and distribute content, including publications, press releases, newsletters, website content, annual reports, speeches, and other marketing material that communicates the Bank’s activities, products and/or services.
• Plan, execute and measure all digital marketing, including SEO/ SEM, Bank database, email, social media and display advertising campaigns.
• Develop and coordinate internal communications plans to drive employee engagement and support change management for campaigns, particularly across front-line branch teams and business units.
• Take the lead in the coordination and execution of any events/ initiatives relating to public relations and ESG initiatives, ensuring coordination of suppliers and participants on the ground, crowd management and security, media/brand visibility, among other things.
• Liaise with segment heads and managers in planning and implementing key segment communication plans aligned to the Bank’s Business growth plans.
• Complete regular briefs about news and other relevant developments in the financial services market, internal activities, and the industrial and economic space that carry informative/ educational value.
• Gather all necessary documentation and follow up to ensure accurate and timely payment of communication stakeholders (media houses and related vendors).
• Develop basic graphic design and video content using existing templates and equipment to support communications.
• Provide formally written feedback to all stakeholders seeking sponsorships or donations from the Bank.
• Review logs for advertising time to ensure accuracy and compliance to contract terms and raise any anomalies for timely redress.
• Maintain an up-to-date database of media contacts, reports, communication partners, and repository of communication assets, and corporate publications.
• Undertake any other duties assigned by the line manager or the Head of Marketing and Communications from time to time. Financial Responsibility:
• Responsible for the tracking of the PR, ESG, Events & Sponsorships Budget lines. Person Specification Education & Training:
• Bachelor’s Degree in Mass Communication, Marketing, Business Administration or any related field.
• Professional certification in Digital Marketing, Public Relations, Corporate Communications, or related disciplines is an added advantage. Skills & Experience:
• At least 5 years’ experience in marketing with a bias to PR, Communication and Media Management.
• Must have good creative, verbal and written communication skills.
• Organizational and administrative skills are critical for the role.
• Ability to translate strategy into achievable performance objectives.
• Good knowledge of modern practices in communications and digital marketing.
• Knowledge of Adobe Photoshop, InDesign, and Illustrator is added advantage.
• Ability to manage multiple projects at a time.
• Strong interpersonal and stakeholder management skills. Business Behaviours:
• Knowledge of the Bank’s policies, processes, and procedures relating to product and brand management.
• Knowledge of the Bank’s business model, its strategy and all of its products and services.
• Good sense of customer behaviour and a solid grasp and interpretation of the market environment.
• The ability to communicate clearly both verbally and in written form in a professional manner is essential.
• Ability to build sustainable working relationships across organizational, corporate, and cultural boundaries.
• Ability to demonstrate positive image and role model HFBs values
• Good presentation skills.
• Creative and adaptable to change.
• Ability to conceptualize issues. Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees not later than Friday, 17th July 2026 by 5:00pm to: Chief People & Culture Officer Housing Finance Bank, Investment House 4 Wampewo Avenue, Kolol
How to apply