Role overview
What you'll be stepping into
Finance Trust Bank (FTB) is a Tier 2 Financial Institution regulated by the Bank of Uganda. The bank serves more than 300,000 depositors and over 37,000 borrowers through a network of 34 branches across the country.
FTB offers a variety of financial products and services, including savings and current accounts, loans, money transfer services, and bill payments. Its target market includes micro, small and medium-sized entrepreneurs, salary earners, and young people.
To support its business growth, the bank seeks to recruit a dynamic, self-driven, and results-oriented professional for the position of Human Resource Officer – Recruitment.
Job Summary
The Human Resource Officer – Recruitment will report directly to the Manager, HR Shared Services, and will be based at the bank's Head Office.
The successful candidate will manage the end-to-end recruitment process, including identifying staffing needs, advertising vacancies, screening applications, coordinating interviews, and facilitating onboarding. The officer will ensure that recruitment practices are fair, timely, and aligned with the bank's policies and procedures.
Key Responsibilities
The Human Resource Officer – Recruitment will be responsible for the following:
Support recruitment activities by collecting, sorting, and filing job applications, inviting applicants, and preparing interview environments in accordance with HR policies.
Prepare interview summaries and obtain the necessary approvals.
Prepare appointment letters for successful candidates.
Open personal staff files for new employees, assign staff identification numbers, and ensure proper documentation in accordance with HR policies. Where appropriate, ensure that files are also opened at the respective branches.
Ensure that all necessary documentation for new employees is completed and filed in the appropriate staff records.
Obtain reference letters for all new employees and verify the authenticity of candidates' academic certificates and credentials with their previous institutions of learning.
Conduct background checks for all new hires in accordance with the bank's policies and procedures.
Update and maintain the staff list and Human Resource Management Information System (HRMIS), making the necessary changes as they occur.
Prepare letters and other communications as required from time to time.
Distribute letters to the relevant staff members promptly and in accordance with HR policies.
Coordinate employee salary and other surveys undertaken by the bank and make recommendations accordingly.
Support internal and external audit processes.
Perform any other duties assigned by the supervisor from time to time.
Minimum Qualifications and Competencies
Applicants must meet the following requirements:
Education: A bachelor's degree in Human Resource Management, Organisational and Industrial Psychology, or a related field.
Work experience: At least three years of experience in human resources.
Labour law knowledge: A sound understanding of Ugandan labour laws and HR best practices.
Communication and engagement: Demonstrated communication and engagement skills.
Customer service: Experience in customer service or client engagement.
Attention to detail: Strong attention to detail and accuracy.
Written and verbal communication: Ability to communicate clearly and professionally in both written and verbal forms.
Influencing and relationship building: Strong skills in influencing others and building relationships.
Professional conduct: Ability to demonstrate a positive image and uphold the bank's values.
Teamwork: Ability to work effectively with multifunctional teams.
Integrity: Must be a person of integrity.
Salary and Benefits
The position offers an attractive salary and benefits package.
How to Apply
Suitably qualified candidates should address their applications to:
Head, Human Resource
Finance Trust Bank
TWED Plaza, Plot 22B, Lumumba Avenue
Kampala, Uganda.
Applications should be submitted by email to jobs@financetrust.co.ug and must include the following:
An application letter indicating salary expectations.
A detailed curriculum vitae (CV).
Photocopies of academic documents and certificates.
The CV must include telephone contacts and email addresses for three referees, one of whom must be the candidate's most recent employer.
Important application instructions:
Submit the application as one PDF document containing the application letter, detailed CV, academic documents, and certificates.
Applications submitted in Word format or as separate images will not be considered.
Application Deadline
The deadline for submitting applications is 30 October 2026.
Only shortlisted candidates will be contacted directly through the telephone numbers 0312 222600 or 0414 341275.
Please note that, in accordance with the bank's procedures, no job offers are made online.
How to apply