Role overview
What you'll be stepping into
Housing Finance Bank is inviting applications from qualified and results-oriented professionals for the position of Relationship Manager Self-Employed.
The successful candidate will be responsible for acquiring, developing and managing relationships with self-employed customers whose businesses generate annual turnover exceeding UGX 100 million. The role focuses on business development, customer relationship management, lending, deposit mobilisation and maintaining a healthy credit portfolio.
The Relationship Manager will report to the Manager Self-Employed.
Key Responsibilities
Business Development and Sales
Identify and acquire new self-employed customers to grow the bank's customer portfolio.
Develop business opportunities and promote the bank's mortgage, consumer lending and deposit products.
Build and maintain a strong pipeline of prospective customers.
Achieve assigned lending, deposit mobilisation and other business development targets.
Establish and maintain professional networks that support customer acquisition and business growth.
Customer Relationship Management
Develop and maintain strong relationships with existing and prospective customers.
Understand customers' financial needs and recommend suitable banking products and services.
Provide timely, professional and reliable customer service.
Identify opportunities to deepen existing relationships and improve customer retention.
Credit Management and Portfolio Quality
Assess loan applications from self-employed customers.
Analyse business income, cash flows and repayment capacity to support sound credit decisions.
Ensure that credit applications meet the bank's lending requirements and documentation standards.
Monitor customer accounts and loan performance to identify and manage potential credit risks.
Support the maintenance of a healthy loan portfolio in line with the bank's credit policies.
Compliance and Reporting
Ensure compliance with the bank's policies, procedures and applicable banking regulations.
Maintain accurate customer records and required credit documentation.
Monitor portfolio performance and provide relevant business updates to management.
Qualifications and Experience
Applicants should meet the following requirements:
An honours bachelor's degree in Economics, Finance, Accounting, Business Administration or a related field.
A professional qualification in banking, accounting or a related discipline will be an added advantage.
At least three years of banking experience, including a minimum of two years in SME banking, business banking, retail lending, relationship management or sales.
Demonstrated experience in achieving lending, deposit mobilisation or other sales targets.
Ability to analyse business cash flows, assess self-employed customers' income and evaluate repayment capacity.
Knowledge of property lending, credit assessment and lending processes.
Strong business development, networking and customer relationship management skills.
A good understanding of Ugandan banking regulations and credit risk management.
How to Apply
Interested and qualified applicants should submit their applications through Housing Finance Bank's online application portal:
Apply here: https://forms.cloud.microsoft/r/HPg9Py88PY
Applicants should prepare the following:
An updated CV.
Copies of academic certificates and transcripts.
Relevant professional certificates and testimonials.
A daytime telephone number.
A postal address and email address.
Contact details for three competent referees.
Important: Applications must be submitted online. Hand-delivered applications will not be accepted.
For reference, the advertised address is:
Chief People & Culture Officer
Housing Finance Bank
Investment House, 4 Wampewo Avenue
Kololo, Kampala, Uganda
Application deadline: Wednesday, 28 October 2026, at 5:00 PM.
Applicants are encouraged to complete the application process before the closing time.
How to apply