Role overview
What you'll be stepping into
JOB DESCRIPTION
Contact customers & recover outstanding debts
Negotiate and manage repayment plans
Send reminders & follow-ups
Update CRM with payments and feedback
Resolve disputes & track accounts
Support customers back to payment plans
Work with team to improve recovery rates
KNOWLEDGE AND SKILLS REQUIREMENTS
Bachelor’s degree from a recognized university
Experience in debt collection, sales, or credit fields
Strong communication & listening skills
Good typing speed & computer skills
High integrity & self-driven attitude
Positive, energetic, and customer-focused
How to apply