Management Trainee – Systems Administrator

To support the administration, monitoring, and maintenance of Government collaboration software, data-centre infrastructure, and related digital services deployed across different data centres.

Key Accountabilities

• Assist in managing and maintaining Data Centre hardware, applications, services, and operating systems.

• Support the development of dashboards and operational reports covering system availability, resource utilization, incidents, and service performance.

• Assist in designing and acquiring tools for the proactive identification and resolution of system errors, ensuring efficient use of resources.

• Participate in the staging, testing, deployment, user acceptance testing, and technical handover of applications and infrastructure services.

• Assist in developing scripts and lightweight automation tools to improve system monitoring, reporting, data processing, and routine administrative tasks.

• Provide Tier 2 and Tier 3 technical support to internal and external customers on a 24/7/365 basis.

• Support the development and implementation of application policies and procedures and monitor compliance with established standards.

• Assist in ensuring that server operating systems, storage systems, and applications are updated with the latest patches, security updates, and antivirus protection.

• Support the implementation, integration, and maintenance of Data Centre applications, storage systems, cloud platforms, virtualization platforms, and other infrastructure technologies.

• Perform any other duties as may be assigned from time to time.

Minimum Requirements

Education

• A Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, Telecommunications Engineering, Software Engineering, or another closely related field.

• Relevant professional certifications or technical training in IT service management, systems administration, networking, cloud computing, virtualization, cybersecurity, or data-centre technologies will be an added advantage. These may include certifications or training from Microsoft, Linux, VMware, Huawei, AWS, or equivalent providers.

Experience

• At least six months of practical, hands-on experience in an IT-related role.

Technical Competencies

• Foundational knowledge or practical experience in one or more of the following areas:

  • Data-centre operations

  • Linux or Windows Server administration

  • Networking

  • Cloud computing

  • Virtualization

  • Storage systems

  • Databases

  • Infrastructure monitoring

  • Cybersecurity

  • Artificial intelligence

  • Automation

• Knowledge of scripting or programming languages such as Python, PowerShell, Bash, JavaScript, or similar technologies will be an added advantage.

• Exposure to containers and application deployment tools such as Docker will be an added advantage.

Behavioural Competencies

• Strong technical documentation and report-writing skills.

• Structured troubleshooting and problem-solving abilities.

• Ability to learn and adapt to unfamiliar technologies quickly.

• Ability to work effectively in supervised and multidisciplinary technical teams.

• A security-conscious approach to managing systems and data.

• Strong attention to detail, particularly in safety-critical or regulated environments.

• Interest in automation, innovation, and continuous service improvement.